Shipping policy

Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible. Below is our shipping policy:

Processing Time

  • Order Processing: Orders are typically processed within 1-2 business days of receipt. Orders are processed Monday through Friday, excluding holidays.
  • Order Confirmation: Once your order is processed, you will receive an email confirmation with tracking information.

Shipping Methods and Rates

  • Domestic Shipping: We offer various shipping options within Canada. Standard shipping usually takes 3 to 5 business days. Expedited shipping options are also available at checkout.
  • International Shipping: We ship to select international locations. International orders generally take 5 to 10 business days to arrive, depending on the destination and customs processing times. Please note that shipping times may vary and are not guaranteed.
  • Shipping Rates: Shipping rates are calculated based on the weight of your order, the shipping method selected, and your delivery location. You can view the shipping costs at checkout before completing your purchase.

Shipping Restrictions

  • We currently do not ship to P.O. Boxes or APO/FPO addresses.

Tracking Your Order

  • Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through our carrier’s website or the link provided in the email.

Delivery Issues

  • Lost or Damaged Packages: If your package is lost or damaged during shipping, please contact us at info@saltiquesalts.com as soon as possible. We will work with you to resolve the issue promptly.
  • Address Issues: Please ensure that the shipping address provided at checkout is accurate. We are not responsible for lost or delayed shipments due to incorrect addresses.

Returns and Exchanges

  • For information on returns and exchanges, please refer to our [Return Policy] page.

Contact Us

  • If you have any questions about our shipping policy or need assistance with your order, please contact us at Info@saltiquesalts.com or visit our [Contact Us] page.

Thank you for choosing Saltique! We appreciate your business and look forward to serving you.